NOTE: For you to forward calls remotely, we are assuming you have installed and set up Grandstream Mobile. 

Click here to learn how to install the mobile app on your phone.

1) To enable call forwarding, click on Settings --> Accounting Settings --> Select your extension --> Enable Call Forward and select Call Forward Settings --> Select Unconditional follow by entering the number in All to section.

Please see the screenshot below:

2) Send an email request to [email protected]. If it is an emergency, please contact your account manager.