Dec 08, 2021
2888
Guide to Set-up GrandstreamWave (GS Wave) App on Android
Phones:
- Download the application from Google Play Store. You can use this link to download.
Android: https://play.google.com/store/apps/details?id=com.grandstream.wave&hl=en
iPhone: https://apps.apple.com/us/app/grandstream-wave-lite/id1029274043
- After installing the app on your phone and opening the app and you will see the Settings button
Android iPhone
- After installing the app on your phone and opening the app and you will see the Settings button
- Click on the setting icon on the bottom followed by Account Settings.
- After clicking on the settings icon you will see the following options. You need to click on
account settings from there.Android iPhone
- After clicking on the settings icon you will see the following options. You need to click on
- Click on the ‘+’ button from the top right corner.
Android iPhone
- Click on SIP Settings.
Android iPhone
- You will be asked to enter the following:
Android iPhone
Your tech person will provide the following:
Account Name:
SIP Server:
SIP User ID:
SIP Authentication ID:
Password:
Voicemail User ID:
Display Name: (Always leave this blank)
- After inputting the values click on the tick mark on the top right corner.
- Now you will be seeing the following screen and obviously with a green signal beside
the extension (in this example it is 2121). If it is red signal, wait for it to be green.
NOTE: If the does not turn green, you need to submit a ticket @ [email protected] (email should come from your company's email)
- Click on extension (in our example ext 2021). You will find a bunch of options, scroll through the options till you find ‘Preferred Vocoder’ under codec settings.
- Click on ‘Preferred Vocoder’. Select Wi-Fi from the following screen. Keep the ‘G729’
box checked only. Uncheck the rest and click the tick mark which is on top-right place.
-
Do the same for the 2G/3G/4G.
Now you are ready to go